FAQS

WHO ARE YOU GUYS?  
Book Grocer is a family-owned book business.  We've been selling books in Australia since 2000.  We focus on remainders, which are publisher's overstocks that we buy cheaply and pass the savings on to you.  Last year we started to focus a lot more on selling online and this year we've decided to branch out to New Zealand.  Our specialty is Book Boxes - 12-30 books in a box for just $100.
Our Australian website can be seen at bookgrocer.com and here are our Instagram or Facebook pages!
I HAVE A QUESTION ABOUT STOCK AVAILABILITY
Updates on new stock can be found in our Blog
Everything you can see on the website is currently in stock and available right now for purchase - it'll be shipped from our Auckland distributors.  (Unless it says Sold Out - sorry, we hide these when it happens).  We ship a fresh shipping container every 5-7 weeks from Melbourne, full of new Book Boxes.  When the container lands in Auckland, we make these new Book Boxes available for sale. 
WHERE DO YOU SHIP TO? WHAT KIND OF ADDRESSES?  
We ship to all street addresses across New Zealand.  Unfortunately we can't ship to PO Boxes.  
WHERE DO YOU SHIP FROM?  
We have a fulfilment centre here in New Zealand, in Auckland.  The Book Boxes that are listed on this website are the boxes that we've shipped to NZ already.  So everything you see on the website is available to ship to your address right now.  So rest assured, your Book Box won't be travelling too far on its way to you.  We'll be sending more containers full of Book Boxes in the coming months, to top up and broaden our range.
CAN I BUY FROM YOUR AUSTRALIAN SITE, TOO?  

Updates on this can be found in our Blog

We open our Australian site for shipping to New Zealand when we're packing a container in Melbourne.  Shipping times for your order can be up to 6-8 weeks. Prices are in AUD and shipping is $AUD10.  

WHAT BOOKS ARE IN YOUR MYSTERY BOXES?
If we told you, it wouldn't be a mystery! You'll get a range of books from all categories. The books in these Mystery Boxes work out to about $3 each. If you're more specific about what you want, try our customised category-specific boxes which show a full list of books inside. And do let us know if you have any suggestions for Book Boxes we should make next time!
TELL ME ABOUT REMAINDER MARKS?
Many of our books are remainders, which means they're new books that are discounted. 
*Remainder Marks* - Please note that some books may have a small texta mark on the base of the book to indicate they are a remainder.
CAN I BUILD MY OWN BOOK BOX?
We get asked this a lot! Unfortunately, it isn't possible to build your own book box. We build the boxes in bulk at our Melbourne warehouse. The efficiencies of building a large number of identical boxes helps us keep our costs and therefore our prices low.  All the Boxes you see here are already packed and ready to ship immediately from Auckland to your address.
 
HOW MUCH IS SHIPPING?
Shipping is a flat NZD$10 to anywhere in the North or South Island.  If you purchase more than one Book Box, you'll get free shipping. 
DO YOU OFFER AFTERPAY?
We've just added Paypal's Pay In 4 as an option to our website.  This is Paypal’s version of Afterpay and the same basic idea (pay across 4 instalments). You can choose this if you select Paypal at checkout. On the Paypal page, down the bottom you will see “Pay Later” options, and the first one is Pay In 4.